Contact
Contact Us
We'd Love to Hear From You
At Elias Pet Shop, providing excellent customer service is just as important as offering quality pet products.
Whether you have questions before placing an order, need assistance with a recent purchase, or simply want more information about one of our products, our support team is always happy to assist.
Get in Touch
📞 Phone
+1 (323) 581-3156
📍 Business Address
Elias Pet Shop
1808 E Florence Ave
Los Angeles, CA 90001
United States
Customer Service Hours
Monday – Friday
9:00 AM – 6:00 PM (Pacific Time, PT)
Our team works hard to reply to all inquiries as promptly as possible during regular business hours. Messages received outside business hours will be answered on the next working day.
Need Help With Your Order?
If you're contacting us regarding an existing order, please include the following information whenever possible:
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Your order number
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The name used when placing the order
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A brief description of your question or concern
Providing these details allows us to locate your order more quickly and offer faster assistance.
We're Here for You
Every customer and every pet matter to us.
Whether you're shopping for the first time or have been part of our community for years, we're committed to delivering friendly service, reliable support, and a smooth shopping experience from start to finish.
Thank you for choosing Elias Pet Shop.
We look forward to serving you and your beloved pets.